Bathroom Remodeling Warranty
At EZPro Express, we stand behind both the products we install and the workmanship of our team. Our warranties are designed to give you confidence that your bathroom remodel is built to last. Coverage varies by product, but many installations include both a manufacturer warranty and an EZPro labor warranty.
EZ Pro can remodel your shower in just ONE day!
Licensed, Insured & Committed to Quality
EZPro Express is a fully licensed and insured bathroom remodeling company serving homeowners throughout the Carolinas.
We carefully select high-quality products from trusted manufacturers and install them according to our professional standards. This allows us to confidently stand behind our work with labor warranties on many of the products we install.
Warranty Coverage
Most bathroom remodeling products include two types of protection:
1. Manufacturer Warranty
Covers defects in the product itself that occur during manufacturing.
2. EZPro Labor Warranty
Covers the workmanship and installation performed by our professional team.
Warranty Coverage by Product
Product | Manufacturer Warranty | EZPro Labor Warranty |
Lifetime (Original Purchaser) | Lifetime | |
Lifetime | Lifetime | |
5 Years | 5 Years | |
Shower Doors & Glass | — | 1 Year |
LVT/LVP Flooring | 20 Years | 1 Year |
Silicone Sealant | — | 1 Year |
Toilets | 1 Year | 1 Year |
Cabinets & Vanities | 3 Years | 1 Year |
Countertops & Sinks | 10 Years | 1 Year |
Please note: Toilet warranties do not cover plumbing clogs or existing pipe issues.
Warranty Transferability
Our warranties generally apply to the original homeowner.
EZPro Acrylic Systems include a one-time transferable materials warranty if ownership of the home changes within two years of the installation date. Please refer to your Acrylic Warranty Certificate for complete transfer requirements.
What Isn't Covered?
Warranty coverage may be void if products are:
- Used for commercial applications
- Used in a way they were not intended
- Improperly maintained
- Subjected to unreasonable stress or abuse
- Modified or repaired by anyone other than the manufacturer or an EZPro Express technician
Additional manufacturer exclusions may apply depending on the product.
Filing a Warranty Claim
If you believe your product is covered under warranty, we’re here to help.
Phone:
- The Triangle: 919-371-0741
- Eastern NC: 252-355-1500
- The Triad: 336-617-9300
- Coastal NC: 910-900-8044
- Greater Charlotte: 980-800-9711
- Myrtle Beach: 843-418-4100
Email: express@ezprobaths.com
To help us process your claim, please have:
- Your name
- Installation address
- Approximate installation date
- Description of the issue
- Photos (if available)
Warranty Documents
Some products include additional manufacturer warranty certificates with specific terms and conditions.
Please keep all warranty documents you receive after your installation for future reference.
Caring for Your New Bathroom
Proper maintenance helps keep your bathroom looking its best and may be required to maintain warranty coverage.
We recommend:
- Following manufacturer care instructions
- Cleaning products regularly with approved cleaning products
- Avoiding harsh chemicals or abrasive cleaners unless approved by the manufacturer
- Contacting EZPro before attempting any repairs
Contact EZPro Express
Questions about your warranty?
Phone:
- The Triangle: 919-371-0741
- Eastern NC: 252-355-1500
- The Triad: 336-617-9300
- Coastal NC: 910-900-8044
- Greater Charlotte: 980-800-9711
- Myrtle Beach: 843-418-4100
Email: express@ezprobaths.com
Our team is happy to answer questions about your warranty coverage or assist with warranty service.
FAQs
What does my warranty cover?
Coverage depends on the product you purchased. Many products include both a manufacturer warranty and a separate EZPro labor warranty.
Is labor included?
Yes. Most of our installed products include labor coverage, although the warranty length varies by product.
Is my warranty transferable?
Most warranties apply to the original homeowner. EZPro Acrylic Systems include a one-time transfer of the materials warranty within the first two years after installation.
What can void my warranty?
Improper maintenance, misuse, unauthorized repairs or modifications, commercial use, or unreasonable stress may void warranty coverage.
How do I file a warranty claim?
Call (919) 371-0741 or email express@ezprobaths.com, and our team will walk you through the next steps.