Frequently Asked Questions
Everything you need to know about your bathroom remodel.
Find answers about our remodeling process, pricing, installation, warranties, and more.
EZPro can remodel your shower in just ONE day!
Our Process
How does EZPro's one-day bathroom remodeling process work?
Our process begins with a free design consultation, either in your home or at an available showroom. During your appointment, we’ll discuss your remodeling goals, take measurements, and help you explore product options, colors, patterns, fixtures, and accessories.
Once you’ve selected your design and approved the project pricing, we’ll coordinate the next steps and schedule installation. Many standard bathtub replacements, shower replacements, and tub-to-shower conversions can be completed in as little as one day.
Can my entire bathroom remodel be completed in one day?
Not every project can be completed in one day. Standard bathtub and shower replacements are often completed within a single day, while larger renovations may require additional time.
Full bathroom remodels involving flooring, vanities, toilets, plumbing, or other improvements typically require a longer installation schedule. Your project timeline will depend on the work involved.
Do I need to visit a showroom before scheduling a consultation?
No. EZPro offers free in-home design consultations for homeowners who prefer to explore their options at home. Our team can bring product samples and design options to you, so you don’t have to travel to a showroom to get started.
You can also visit an available showroom to see displays and explore materials in person.
Will I need to prepare my bathroom before installation?
Your installation team will coordinate the work needed to remove your existing bathtub or shower and prepare the space for the new system. Before your appointment, ask your EZPro representative about any specific preparation instructions, including clearing personal belongings and making the bathroom accessible to the installation team.
Pricing and Financing
How much does a bathroom remodel cost?
Bathroom remodeling costs depend on the type of project, the size of your bathroom, and the products and features you select. A bathtub replacement, for example, will have different costs than a full bathroom renovation.
EZPro provides exact project pricing during your consultation. This gives you an opportunity to review the proposed work and understand the cost before moving forward.
How can I get exact pricing for my bathroom remodel?
The best way to get exact pricing is to schedule a free consultation. Our team will evaluate your existing bathroom, discuss your goals, and help you select products and features that fit your project.
We’ll then provide pricing based on your selections and the scope of work.
Does EZPro offer financing for bathroom remodeling?
Yes. EZPro offers financing options to help homeowners manage the cost of their bathroom remodeling projects. Available plans may include promotional financing and monthly payment options, subject to approval and applicable terms.
Contact our team to discuss current offers, financing eligibility, and available payment options.
Warranties and Customer Support
What does EZPro's bathroom remodeling warranty cover?
EZPro offers product and labor warranty coverage, with terms that vary depending on the products and services included in your project.
For example, the company’s published information describes lifetime coverage against cracking, fading, and discoloration for its virgin acrylic products, along with a 20-year labor warranty. Other products and installations may have different terms and conditions.
Review the EZPro warranty information for details about applicable coverage, exclusions, and requirements.
How do I submit a warranty claim?
If you experience an issue with your bathtub, shower, or completed installation, contact EZPro to discuss the concern and determine the appropriate next steps.
When reaching out, provide your name, installation address, approximate installation date, and a description of the issue. Photographs may also help the team understand the problem.
Who do I contact if I have questions after my bathroom remodel is complete?
EZPro provides customer support after installation. If you have questions about your completed project, need assistance with a warranty concern, or want to discuss an installation issue, contact the team by phone or email.
Service Areas and Showrooms
What areas does EZPro serve?
EZPro provides bathroom remodeling services throughout North Carolina and select communities in South Carolina.
Our service areas include:
The Triangle: Raleigh, Cary, Durham, Apex, Chapel Hill, and surrounding communities.
Eastern North Carolina: Greenville, Goldsboro, Fayetteville, New Bern, and surrounding communities.
The Triad: Greensboro, High Point, Winston-Salem, and surrounding communities.
Greater Charlotte: Charlotte, Concord, Gastonia, Huntersville, and surrounding communities.
Wilmington area: Wilmington, Leland, Carolina Beach, Jacksonville, and surrounding communities.
South Carolina: Myrtle Beach, Conway, North Myrtle Beach, and surrounding communities.
Not sure whether your home is within our service area? Visit our service areas page or contact our team to confirm availability.
Where are EZPro's showrooms located?
EZPro has locations serving several communities throughout the Carolinas. Current showroom availability varies by location.
Cary, NC
235 James Jackson Avenue, Cary, NC 27513
Greenville, NC
993 Brompton Lane, Greenville, NC 27834
Greensboro, NC
3400 W Wendover Avenue, Unit C, Greensboro, NC 27407
Wilmington, NC
2017 Corporate Drive, Unit 6, Wilmington, NC 28405
Charlotte, NC
9115 Old Statesville Road, Suite D, Charlotte, NC 28269
Myrtle Beach, SC
Future showroom location. Contact our team to schedule an in-home consultation.
Some locations are currently under construction and may not be open for walk-in visits. See our showroom page for current availability.
What are EZPro's showroom hours?
The Cary showroom is open Monday through Friday, 8:30 a.m. to 4:30 p.m., and Saturday, 9 a.m. to 5 p.m.
The Greenville location lists weekday hours of Monday through Friday, 8:30 a.m. to 4:30 p.m.
Other locations may have different availability, particularly while showrooms are under construction. Call ahead to confirm hours and schedule your visit.
Appointments and Scheduling
How do I reschedule my bathroom remodeling consultation?
If you need to reschedule an upcoming consultation or appointment, contact the EZPro office serving your area as soon as possible. A team member can help coordinate an alternative appointment time.
How do I schedule a free bathroom remodeling consultation?
Getting started is simple. Contact EZPro by phone or submit a request through our website. Our team will follow up to discuss your project and arrange a free consultation.
During your appointment, we’ll review your bathroom, discuss your remodeling goals, and help you explore available options and pricing.
How can I contact EZPro Express?
You can reach EZPro by phone, email, or through the website’s contact form.
Regional phone numbers:
The Triangle: 919-371-0741
Eastern North Carolina: 252-355-1500
The Triad: 336-617-9300
Coastal North Carolina: 910-900-8044
Charlotte: 980-800-9711
Myrtle Beach: 843-418-4100
Email: express@ezprobaths.com
General office hours: Monday through Friday, 8:30 a.m. to 4:30 p.m.
Visit our Contact Us page to send a message or request a consultation.
Ready to Start Your Bathroom Remodel?
Whether you’re replacing an outdated bathtub, upgrading your shower, or planning a more accessible bathroom, EZPro Express can help you explore your options.
Contact EZPro Express today to schedule your free consultation and take the first step toward a more functional bathroom.