Terms and Conditions
EZ Pro Express, LLC (EZPro Express) | Effective November 12, 2026
These terms apply to ezproexpress.com and summarize how we work with homeowners. By using this website, you agree to these terms and our Privacy Policy. If anything here conflicts with your signed Remodeling Agreement, the Remodeling Agreement controls.
Free Consultations and Pricing
Design consultations are free, in-home and carry no obligation. Your design consultant reviews your needs, inspects your bathroom and helps you select a design, then gives you an exact price for that design.
The full retail price quoted for the design items you select is honored for one year from the consultation date. Promotions, discounts and free items are not part of that price; each has its own stated terms and expiration.
A price becomes binding when you sign a Remodeling Agreement and it is accepted by EZ Pro Express. After signing, the price changes only through a written Change Order that you approve.
Deposits, Cancellations and Scheduling
A deposit is due when the Remodeling Agreement is signed. You may cancel at any time before midnight of the third business day after the date of your Remodeling Agreement, as provided by applicable federal and state law, and receive a full refund of your deposit. Cancellation, scheduling and payment terms after that period are stated in your Remodeling Agreement.
Warranty
Products installed by EZ Pro Express carry manufacturer warranties, which are assigned to the buyer. Acrylic products carry the manufacturer’s lifetime warranty, and EZ Pro Express warrants the labor to replace warranted acrylic products. Plumbing parts and labor are warranted for five years. Sealants carry a one-year warranty. Labor warranties require payment as agreed in the Remodeling Agreement.
Financing
Financing is offered through third-party lenders and is subject to credit approval. EZ Pro Express is not a lender. Loan amounts, rates, terms and approval are set by the lender.
Promotions and Promotional Items
We offer promotions, discounts and promotional items from time to time. The terms, eligibility and expiration for each are stated in the advertisement and reviewed during your consultation. Unless stated otherwise, promotions and promotional items:
- require a signed Remodeling Agreement and apply only to the project in that agreement;
- have no cash value and cannot be exchanged for cash;
- cannot be combined with other offers; and
- may be changed or ended at any time without affecting signed agreements.
Sweepstakes. These terms do not apply to sweepstakes or giveaways. No purchase is ever required to enter or win, and each is governed by its own Official Rules posted on this website.
Referral Program
Customers who refer someone to EZ Pro Express qualify for a referral reward when the referred customer’s project is installed and paid in full. Current reward details are listed on our Refer a Friend page. We may change or end the program at any time.
Use of This Website
Content on this website is for general information. Products, pricing, promotions and availability may change without notice. Photos may show optional upgrades, and colors and finishes may vary from photos and samples. Website content, logos and images belong to EZ Pro Express or its licensors and may not be copied without permission.
Limitation of Liability
To the extent permitted by law, EZ Pro Express is not liable for any indirect, incidental or consequential damages arising from use of this website. Your rights regarding your project are governed by your Remodeling Agreement.
Governing Law
These terms are governed by the laws of the State of North Carolina.
Changes and Contact
We may update these terms from time to time; the effective date above shows the current version. Questions: express@ezprobaths.com | 919.371.0741 | 235 James Jackson Ave, Cary, NC 27513.